Mamenta's Infrastructure as a Service (IaaS) extends a brands reach to over 250 marketplaces and 70+ countries through our pre-connected multi-channel commerce network. The platform optimizes operations to achieve highest returns while enabling brands to deliver a consistent customer experience across the globe. Headquartered in Denver, Colorado we have a remote team that spans many time zones. Mamenta is backed by top investors.

We're looking for a Head of Logistics to be responsible for analyzing problems, producing solutions, innovating fulfilment strategies, and leading special projects related to expanding the Mamenta business model or increasing operational efficiencies

What You'll Do

  • Owns the day-to-day operations of handling reverse logistics for a billion-dollar company, including working with the warehouses, sellers, and brands to manage flow of returns from various ecommerce channels
  • Oversees various ecommerce seller metrics and acts as the in-house expert for all ecommerce reporting
  • Creates and improves new processes for the program to create revenue streams, increase automation, and reduce costs
  • Runs innovation projects to enhance Borderless’ product offering
  • Travels to various warehouses around the globe to understand and improve processes

Skills, Knowledge and Abilities

  • Bachelor’s degree
  • Minimum of 10 years of experience managing logistics and operations, preferably in a western-based company
  • Strong functional knowledge of reverse logistics and ecommerce
  • In-depth knowledge of Amazon Seller Central and other ecommerce platforms
  • Strong working knowledge of Microsoft Excel including pivot tables and macros or data analysis programs like Tableau
  • Exceptional communication skills in English and Mandarin
  • Collaborative in nature and willing to work closely across functions
  • Strong analytical skills, detail oriented, self-motivated, and proactive
  • Comfortable in a client-facing role
  • Described as brilliant, curious, and a problem solver
  • Independent and success-driven approach to all activities
  • Ability to thrive in a fast-paced, start-up-type environment